Privacy Policy for ARISE TOWING

1. Introduction At Arise Towing, we are committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our towing services, website, and any related services.
2. Information We Collect We may collect the following types of information from our customers:

• Personal Identification Information: Name, address, phone number, email address, driver’s license information, vehicle information (license plate, make, model, year, etc.), and payment details.
• Location Data: Information about the location of your vehicle, including GPS data when using our towing services.
• Communications: Any information you provide when contacting us via phone, email, or through our website.
• Device and Usage Data: Information about how you interact with our website, such as IP address, browser type, and website usage patterns (if applicable).

3. How We Use Your Information We use the information we collect for the following purposes:

• To Provide Services: To respond to your service requests, tow vehicles, and assist with roadside assistance.
• Communication: To contact you regarding your service, provide updates, and handle any inquiries or complaints.
• Billing and Payments: To process payments and send invoices.
• Improving Our Services: To enhance customer experience and improve our services through feedback and usage patterns.
• Legal Compliance: To comply with applicable laws, regulations, and legal obligations.

4. Sharing of Information We may share your personal information with:

• Service Providers: Third-party vendors and partners who assist with the provision of our services (e.g., payment processors, tow truck operators).
• Law Enforcement: We may share information if required by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of the transaction.

5. Data Security We implement industry-standard security measures to protect your personal information. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. SMS opt-in or phone numbers for the purpose of SMS are not being shared.
6. Data Retention We retain your personal information for as long as necessary to provide our services, fulfill the purposes outlined in this policy, and comply with legal obligations.
7. Your Rights Depending on your location, you may have the following rights regarding your personal information:

• Access: You have the right to request a copy of the personal information we hold about you.
• Correction: You may request that we correct or update any inaccurate information.
• Deletion: You may request the deletion of your personal information, subject to legal obligations.
• Opt-out: You may opt out of receiving marketing communications from us at any time.

8. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically.

9. Contact Us If you have any questions about this Privacy Policy or your personal information, please contact us.